Contacts / Connections
Communities / Discussions
Library / Resources
General | Top
Q: What is my username/password?
A: You will use the same username (e-mail address) and password that you use to log in to the main MBA website. If you have forgotten your login credentials or need assistance with your login information, click here
Q: How do I update my contact information?
A: From your Profile page (accessed using the drop down menu next to your picture/name), click the "pencil" icon next to Contact Details. You will be directed to the MyMBA website where you can edit your contact information. All other sections (i.e. photo, bio, etc.) in Profile can be updated directly in the community.
Q: How do I control what information is visible in My Profile?
A: From your Profile page (accessed using the drop down menu next to your
picture/name), select MyAccount and then Privacy Settings. This will let you control what information is visible to whom. After you’ve made changes, click the “Save” button at the bottom of the page.
Q: How do I white list MBAConnect to ensure I receive email communications from my communities?
A: Ask your IT team to add the domain connectedcommunity.org to your organization's white list. In addition, they should add the following site dedicated IP addresses:
If you have any issues receiving email communications from MBAConnect, contact us at email@example.com
Contacts / Connections | Top
Q: How do I find other members?
A: Click the Member Directory link found in the main navigation bar. You will be redirected to the MBA Membership Directory on the MyMBA website. You can also find fellow community members from the Members list in each of your community sections.
Q: How do I add contacts to my contact list?
A: There are several ways to add contacts. When you perform a search in the Members section of your community, you will see an “Add as contact” button to the right of each person in your search results. Just click this button to send a contact request. If you click through and view an individual’s profile, you can click the contact request link to the right of his or her profile picture.
Q: Why should I add contacts to my contact list?
A: Creating this virtual address book makes it easy to send your contacts messages through the community site to stay in touch, ask questions or even build a referral network. Additionally, when you view another member’s profile, you’ll be able to see any contacts you have in common. You can also choose to let your contacts view certain demographics in your profile that others can't.
Communities / Discussions | Top
Q: What are communities?
A: Communities allow you to participate in discussions and share resources with other members.
Q: What communities do I already belong to?
A: Go to Communities in the main navigation bar. Select My Communities to view the communities you’re currently a part of.
Q: How do I join/subscribe to a community and the affiliated Discussion Group?
A: MBA community participation is dictated by your MBA engagement profile, including committees, networking groups, etc. For more information contact firstname.lastname@example.org
Q: How can I control the frequency and format of emails I receive?
A: From your Profile
page (accessed using the drop down menu next to your
picture/name), select MyAccount
and then Community Notifications
or Email Proferences.
For each discussion, you have the following delivery options:
- Real time: sends an email every time a new message is posted
- Daily digest: sends one email to you each day, consolidating all of the posts from the previous day
- No Email: allows you to be part of the group without having emails sent to you. You can still post and read others’ messages by logging into the community site.
Q: How do I leave a community?
A: If you wish to remain a member of a particular community but not participate in the online forum, you can set your community notifications to No Email using the instructions in the question above. To be completely removed from a committee or group, email email@example.com
Q: How do I respond to others’ posts?
A: Click Reply to Discussion to send your message to the entire community or Reply to Sender to only send your message back to the sender; both links are located to the right of the post. We recommend replying to the sender for simple comments like “me, too” that add little value to the overall discussion; and replying to the entire community when you are sharing knowledge, experience or resources that others could benefit from.
Q: How do I start a new discussion thread?
A: Go to Participate in the main navigation bar or Discussions in the community you want to post and then select Post a Message.
Q: I’m having trouble viewing the HTML email messages. How do I fix this?
A: If images are not appearing, it is likely that your email client is set to suppress images. This should be something you can change in your security or viewing options. If you would rather receive text-based email, go to the Email Messages section of MyAccount in your Profile.
Q: Why do I have to post messages and reply through the website?
A: There are many features made possible because of the web interface:
- When you send an attachment through this new system, it automatically places it in the Community’s library and sends a link to members.
- Because it sends a link, you can share files up to 1GB in size and just about any file type.
- All posts and associated resources are automatically archived and easily searchable.
Q: Can I search for posts across all the communities?
A: Yes. Enter a keyword in the search bar. From the results page, you can filter on content type, date range or posted by. Click on "Advanced Search" for even more options.
Q: How do I see a listing of all of the posts to a specific Community?
A: Locate the community you are interested in viewing from the appropriate communities page. Click through the community's landing page, then click on the Discussions tab. If you see a post you’re interested in, click the subject line which will take you to the entire thread. “Show original message” at the bottom of all of the posts in a thread will display the original message that started that discussion. The “Author’s Messages” link will show you all of the posts that particular member has contributed to that community.
Libraries | Top
Q: How do I find resources that may have been uploaded by other members?
A: If you know which library the resource might be located in, find the community on the appropriate communities page. Click through the community's landing page, then click on the “Library” tab . If you do not know where the resource might be, enter search terms in the main search box the same way you might enter search terms into Google or another search engine.
Q: Can I search for specific file types?
A: Yes. Enter your desired keyword in the main search box. From the search results page, click "Show Advanced Search." Then click on “Search for Specific File Types.” This gives you the option to specify file type: Document, Image, Spreadsheet, etc.
Q: How do the libraries get populated?
A: The libraries are populated in two ways: When you include an attachment in a discussion post, the system automatically places it in the library. You can also upload documents directly by using the “Share a file” link found under “Participate” in the main navigation or "Create a new library entry" on any community's library page. Library resources are not required to be associated with a discussion thread.
Q: How do I upload a file?
A: Select the “Share a file” link found under “Participate” in the main navigation or "Create a new library entry" on any community's landing page. Please note that uploading a document is done in a few steps, and each step must be completed before you can move on to the next:
- Choose a title for your document, include a description (optional), select the library to which you’d like to upload it, select a folder to which you’d like to upload it (optional) and choose an Entry Type (most will be Standard Files, but be cognizant of any copyright licensed material). Then click “Next.”
- Browse and upload your file. Click “Next” if you want to add tags to your file or click “Finish” (you may have to scroll down to access these buttons).
Q: What kind of files can I upload?
A: The system supports dozens of file types including hyperlinks, standard files (Word, Excel, PowerPoint), webinars, images and YouTube videos.
Q: What are the “tags” for?
A: Tags are another way of organizing and searching for documents. You can help others find the file you uploaded by including tags when you upload it. There are many pre-loaded tag categories to choose from.