mPower Event: Grace Under Fire - Turning Workplace Conflict into Opportunity

At MBA’s Servicing Solutions Conference and Expo 2026

Conflict is inevitable—and how you handle it defines your impact. In this dynamic and engaging session, executive coach Nicole Provonchee helps you reframe conflict as a normal, necessary part of high-performance workplaces - and navigate it with improved skill. We start by unpacking your earliest conflict frameworks—often formed at home—then build a stronger model: respond, don’t react. Drawing from the groundbreaking work, you’ll explore common conflict triggers, identify your own, and learn how they hijack your responses. You’ll walk away with actionable strategies to navigate conflict with more grace, confidence, and clarity—making you a stronger communicator, a better teammate, and a more effective leader.

Featured Speaker: Nicole Provonchee, Chief Coaching Officer, Founder, Bright Blue Consulting

All conference attendees are invited to attend!